Information for Associates

Associate Self-Service Portal


If you do not have an existing account and need to create one for the first time, enter your email address and click continue. Entering your email address will trigger a verification code to your email address. Once verified, you will be prompted to create a password.

Safety

We care about our people and strive to provide for your safety and wellbeing. Nothing comes before the safety of our employees, contractors, and the public.

In case of accident or injury, follow these steps:

1. If the injury is life-threatening, please call 911. Otherwise, please go to step 2.

2. Notify your immediate manager or supervisor at the client’s location.

3. Notify your PDS/Adecco on-site (if applicable) or your hiring branch office location.

4. Report your incident:
8:00 a.m. – 8:00 p.m. EST, Monday–Friday – WC Central Team: 1.833.470.6688
After Hours & Weekends – Clinical Consult: 1.855.293.4222

After reporting your incident:

My Sedgwick is an online self-service tool. Log in from your phone, tablet, laptop, or web-enabled device for real-time access to important claims information. View details about your claim, update information, and keep the process moving forward.

To register:

  • Click new user
  • Complete the personal information section of the registration page and click next
  • Enter a unique username and password
  • Select a security question and answer
  • Click submit
  • After registering, you will receive a conformation email containing your registration information

To log in:

Questions about registering or logging in?
Contact Sedgwick Technical Support at 866.647.7610. The team is available from 6:00 a.m. to 7:00 p.m. CT, Monday through Friday.

Benefits of My Sedgwick:

  • Sign up to receive claim updates via text or email
  • Exchange information
  • RTW date
  • Upload documents
  • Signed medical authorization upload
  • Communicate with your examiner
  • Follow claim progress
  • Access medical care
  • View payments
  • Learning center

Employment Verification

The Work Number from Equifax is a simpler and more discreet way to help get proof of your employment and income information to credentialed companies when needed. It’s available 24/7 so that you can get the decisions you need, when you need them.

If someone needs proof of my employment, what do I do?

Who can ask for a verification?

Not just anyone can ask for your personal information. The Work Number service requires requestors to be credentialed verifiers, meaning they have to go through a credentialing process to prove they have a permissible purpose under the Fair Credit Reporting Act (FCRA) in order to make a request and receive information.

In addition, you have to give permission for a verifier to get your income information from the Work Number database. This is called consumer consent, and it’s usually part of an application you complete for a job, for a lease, or for credit.

How do I know my information is correct?

How do you help protect my data?

The Work Number service uses stringent security standards to help protect this data. These protocols include advanced data encryption, physical security controls in the data centers, and user identity verification through multiple steps (often referred to as multi-factor authentication). There are also controls required under the FCRA to help protect your privacy.

Who needs to verify your employment and/or income?

Typically, among other things, verifications are needed whenever someone:

  • applies for a loan or public aid
  • leases an apartment
  • applies for a job
  • updates their immigration status
  • applies for a new credit card

What is the employer code?

This code identifies our organization with the Work Number. It can be searched by typing in our company name or you can use employer code 11587 for PDS Tech Commercial. PDS Defense is a separate company with employer code 11594.

If someone needs help (including mortgage lenders, property leasing, financial institutions, a government agency, etc.):

How do I login to the Work Number?

  • Select “log in” and follow the simple prompts; enter employer code 11587 for PDS Tech Commercial or 11594 for PDS Defense
  • If this is your first time, pick “register now”
  • If a returning user, enter the username and password you set up
  • The screens prompts will walk you through all the steps to help verify your identity and keep your account private while offering helpful messages if you have problems

Have questions or need to talk to someone?

Contact the Work Number employee service center at: 800.367.2884, Monday – Friday, 8:00 a.m. – 9:00 p.m. EST

Text for Paystub

As an added feature, you can text to view your recent paystubs, starting with your first paycheck of January.

  • Text: 904.323.3430
  • Enter the last 4 digits of your SSN + your 5 digit zip code (no space)
  • Example: 444412345

If you have any questions, please reach out to our contact center at 866.528.0707. We are available Monday through Friday, 8:30 a.m. – 8:00 p.m. EST

Preparing for your next assignment?

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